Job DescriptionUnder the direct supervision of licensed personnel, the Patient Care Technician (PCT) performs a variety of duties to assist the staff in delivery of patient care. The PCT spends a majority of his or her time interacting with, assisting, and supporting our patients. Provides general non-technical assistance to the nursing staff. Responsible for the general maintenance of equipment, room and supplies.ResponsibilitiesPerforms all responsibilities/duties required by surgical services, as defined in the scope of service, to ensure that the unique nature of the patients are addressed.Maintains the area, equipment, and level of supplies.Performs a variety of assisting and servicing activities, both with the patients and to help maintain the area.Maintains up-to-date and accurate documentation of data collected.Works effectively as part of the healthcare team to facilitate the unit's ability to meet its goals and objectives.Demonstrates the skills and judgment necessary to provide direct care to patients in collaboration with licensed personnel.Provides and gives cooperative and courteous service to patients, staff, visitors, and others as part of the organization's commitment to quality services.Maintains current knowledge/certification.Maintains supplies/inventory for department.Assist in other duties as assigned to support the operational needs of the department and organization.May be required to remain on campus immediately before, during, and after severe weather and/or disasters.QualificationsMinimum EducationHigh School Diploma or Equivalent RequiredLicenses and CertificationsBLS for Healthcare Providers (BLS) American Heart Association RequiredCertified Patient Care Technician (APCT_ASPT) PreferredRequired Skills, Knowledge and AbilitiesAbility to communicate effectively (High proficiency)Must show initiative, maturity, and effectiveness in dealing with peopleWell-groomed in appearanceAppreciation of and desire to be part of a healthcare teamMust be able to return to the hospital/facility within 30 minutes of a Callback.Knowledge of basic medical terminology.Excellent customer service skills.Excellent organizational skills required. (High proficiency)Knowledge of acceptable ranges of blood pressure, pulse, oxygen saturation and EKG and reports any abnormal values to RN. (Medium proficiency)Ability to document and utilize electronic health record applications.Empathy and excellent listening skills. (High proficiency)Ability to deal appropriately with confidential information.About UsBaptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA. Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse
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