Customer Experience Associate - Beauty eCommerce Job at eCosmetics, Pompano Beach, FL

  • eCosmetics
  • Pompano Beach, FL

Job Description

Customer Experience Associate – Beauty eCommerce

Location: Pompano Beach, Florida (On-site)

Type: Full Time, Hourly, Day & Night Shift

Perfect for Students / New Grads | Day Shift & Night Shift

Love beauty products? Great with people? Join one of the fastest-growing online beauty retailers and become the voice of our brand.

This is the ideal part-time role for college students who want real-world experience in a growing company!

We’re looking for upbeat, reliable, and detail-oriented team members to help customers shop smarter, solve problems, and feel taken care of. If you’ve got strong communication skills and love making someone’s day easier, this is a role where you’ll shine.

What You’ll Do

  • Be the first point of contact for customers via phone, email, and chat
  • Answer product and order questions with clarity and care
  • Troubleshoot issues and work toward quick, positive solutions
  • Keep accurate notes of customer interactions
  • Stay up-to-date on beauty brands and promotions so you can provide the best info
  • Bring a positive, helpful vibe to every interaction

✅ What We’re Looking For

  • Strong communicator (written & verbal) who’s friendly and professional
  • Organized, dependable, and able to multitask without losing focus
  • Computer-savvy with solid typing skills
  • Calm under pressure and solution-oriented
  • Prior customer service experience is a plus — but not required if you’ve got the right energy
  • Great for college students, especially those with weekend availability.
  • Interest in beauty, skincare, or lifestyle brands = bonus points

⏰ Hours & Pay

  • Hiring for day shift and night shift, weekend coverage needed.
  • 40 hour work week
  • Flexible scheduling for students
  • $20–$22 per hour, depending on experience & schedule flexibility

What You’ll Gain

  • Real experience in a fast-paced, growing eCommerce brand
  • A supportive team that values your ideas and contributions
  • Opportunities to learn about beauty products and digital retail
  • A company culture that’s professional but never boring

✨ One More Thing…

You don’t need years of call center experience to succeed here — just strong communication skills, a positive attitude, and the drive to learn. If you’re dependable, organized, and want a set job that fits with your schedule, we’d love to meet you.

Apply with your resume (or a short note about why this is the right fit).

Job Tags

Hourly pay, Full time, Part time, Flexible hours, Weekend work, Day shift

Similar Jobs

CSS Corporation

Progressive Tool & Diemaker / Auto Power Press Job at CSS Corporation

 ...Progressive Tool & Die Maker / Auto Power Press$10,000 Sign-On BonusJob Number - 51-4111.00Reports to - Department Supervisor / Assistant SupervisorPrimary Position ObjectivesTo effectively support operations by maintaining and implementing systems and programs with... 

BJC Healthcare

Assistant Nurse Manager - General Medicine Job at BJC Healthcare

 ...than 50 specialty areas through a dedicated team of physicians, nurses, staff and volunteers. Along with inpatient and outpatient...  ...Qualifications Role Purpose Coordinates patient care, personnel management, maintenance of equipment, equipment purchased, and statistical... 

Six Flags Great America & Hurricane Harbor

Ride Control Technician - $28/HR Job at Six Flags Great America & Hurricane Harbor

Overview: The Ride Control Technician maintains, troubleshoots, programs, and modifies the control and safety systems that govern ride operation throughout the park. The position works at the component level on programmable controllers, safety circuits, drive systems, ...

Crash Valuations

Remote Auto Damage Estimator Per-Estimate Contract Job at Crash Valuations

 ...A leading remote auto evaluation service seeks a part-time Auto Damage Estimator to work from home. The ideal candidate will have a minimum of 4 years of hands-on estimating experience and must be able to submit detailed estimates within 24 hours of assignment. Proficiency... 

Sheetz

Store Team Member - Days/Evenings Job at Sheetz

 ...grow your skillset by engaging in many facets of the store through sales, food preparation & customer service. The sky is the limit for...  ..., and occasionally lifting up to 20 pounds and the ability to assist another person in lifting 40 pounds. Must be 18 years of age...